Deploying Incydr
Get started in under 20 hours of committed time. See value in your first week.
Spend less time administrating and more time reducing risk
Cloud-native SaaS architecture
Incydr is a SaaS solution with open APIs and many pre-built integrations.
Simple to deploy, fully operational in days
Our experts help you deploy in hours to achieve business value in days.
Environment agnostic
It works with what you’ve got. Windows, Mac, Linux. GSuite or Microsoft 365.
Deployment timeline
Pre Kickoff
First thing first, we’ll introduce ourselves and schedule your deployment start date via email.
Kickoff and Initial Setup
Our kickoff call will cover the project scope, expectations, and a target completion date.
Agent Deployment
We’ll set up administrative, identity management, and key features. Our team will also review default product settings, deploy the agent via desired mass deployment software, and ensure monitoring has successfully started.
Ecosystem and Integrations
We’ll review and confirm agent roll out status, enable cloud and/or email services as well as set up any additionally purchased integrations.
Incydr: Day in the Life of an Analyst
We’ll review the agent rollout status and discuss best practices and recommendations based on your data protection and Insider Threat objectives. Our experts will transfer knowledge on key product features, the admin console, and settings. We’ll also configure custom templates to help you detect and respond to data risk events right away.
Wrap up and Handoff
We’ll wrap up your deployment and transfer you to your ongoing success team.
Work with a team committed to your success
Professional Services Engineer
Your technical point of contact during the deployment process. They will help you deploy Incydr and provide best practices and recommendations to help get you started.
Customer Success Manager
Your primary point of contact for day-to-day communications and check-ins. They will keep you informed on new product functionality, facilitate subscription updates, and loop in other team members as needed.
Customer Success Engineer
Your technical partner who will ensure your organization realizes the full value of Incydr through engagement and enablement activities.
Technical Support Engineer
Our in-house support team is based out of our US office. You can contact them for fast and knowledgeable product support via web and phone.
Increase the effectiveness of your data loss program without extra legwork
Code42’s IRM Program Launchpad is a self-paced training offering that gives you access to a range of training modules, tools, and templates to help you successfully address the risk of data loss due to insiders with the resources and capabilities you already have.
Learn MoreFrequently asked questions
Yes, Incydr uses a non-disruptive agent installed on Windows, Mac, and Linux devices to monitor file activity. The agent can be deployed silently and is hidden from users.
No. Incydr is cloud-based. It does not require anything to be installed other than the endpoint agent.
Code42 offers workflow automation services to connect Incydr with your Human Capital Management System (HCM). This integration will automatically populate Incydr Watchlists with the employees who meet the Watchlists criteria. You can also manually add users to Watchlists.
The agent can be deployed using your company’s preferred mass deployment software such as Windows System Center Configuration Manager (SCCM) and Jamf Pro or manually installed to a device.
Incydr supports Windows, Mac, and Linux operating systems.
We test and support a variety of providers including: Azure, InCommon, Microsoft Active Directory Federation Services (AD FS), Okta, OneLogin, PingOne, Shibboleth.
Code42 offers a variety of data center destinations to support the requirements of global businesses.
Best-in-class support for your team
After you deploy, get real-time answers and fixes for the occasional hiccups from knowledgeable staff.
Contact us your way
Reach out by web ticket, chat, or phone to get the help you need, however you need.
Available when you need us
We offer 24/7 support for urgent priority issues so you always get the critical help you need, when you need it.
Here for you, at HQ
Code42’s support team, the “Customer Champions,” is always ready to provide a great experience.
Resources
Let’s talk tech
Identity management
Incydr’s identity management functionality is an important security feature that allows you to give users access to the right resources within Code42.
Read Support ArticleIncydr Software Requirements
Most employees take data with them when they leave for their next job. We make sure your most valuable files stay with you.
See All RequirementsDeploying the Code42 Agent
Programmatically protect data by monitoring flight risks and other high-risk employee types.
Learn More“Incydr’s setup is very simple, without developing any policies in advance.”
“Our cooperation with Code42 was very easy and comfortable. The trial was initiated very quickly. The setup is very simple, without developing any policies in advance. You can really start right away.”
Read Our 5-star Reviews
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