TechNOLOGY INtegration
Incydr™ + ServiceNow
Open a ticket in response to Incydr alerts
Type
Integration
Category
ITSM
Data Directionality
Out of Incydr
Supported By
Code42
How the integration works
With the Incydr and ServiceNow integration, you can create tickets in ServiceNow for your security team to triage following an event. This allows you to maintain your preferred system for investigations and route possible incidents to the correct stakeholders for action.
Key features
- Automated ticketing: Open tickets in ServiceNow based on Incydr alerts
- Context-based triage: Incydr provides additional context beyond the severity of an event such as file name, file category, source and more – all to help you determine when to trigger a response
- No-code workflows: Use API-based integrations to connect Incydr with ServiceNow – these automations are managed by Code42
Benefits of the integration
Increase productivity
Save precious time by automatically creating tickets based on Incydr alerts
Incorporate stakeholders
Route tickets to the appropriate reviewers, including legal, HR or management
Maintain workflows
Maintain ServiceNow as your preferred system for ticket review and triage
Additional resources
- How Incydr™ Works: A Technical Overview of the Incydr Product Architecture
- Incydr Demo In Under 4 Minutes
- What Are Incydr Flows? Orchestrate Controls To Contain, Resolve And Educate On Detected Activity
Data SECURITY ASSESSMENT